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Frequently Asked Questions
Myrtle Beach Rental Pros L.L.C operates in Horry & Georgetown Counties, South Carolina, which includes the cities of Myrtle Beach, North Myrtle Beach, Surfside, Garden City, Murrels Inlet, Pawleys Island, Litchfield, Georgetown, Atlantic Beach, Little River, Cherry Grove, Longs, Conway We offer a number of complete private homes as well as condominiums, townhomes, and studios. All of the properties we represent have passed our high standards for quality and location.
Each property managed by Myrtle Beach Rental Pros L.L.C has a unique set of amenities — we recommend that you check individual unit pages to see what amenities are available at each property. But, if you need more information, please contact us, and we can let you know if a particular amenity is present or if we can accommodate supplying it for your stay.
Each rental is stocked with fresh linens on each bed, a bath towel and washcloth for each potential guest, hand towels in each bathroom, and kitchen towels. We also provide shampoo, shower gel, and conditioner, as well as toilet paper, paper towels, dishwasher and laundry pods (if applicable), and trash bags. Guests must bring their own personal grooming items, grocery items, and any other items that are important for you to have during your stay.
For non-emergency questions or requests, please reach out through the platform on which you booked. For more urgent matters, you can call or text our office line at 843.800.2512. If your call is missed, please leave a message and a member of the MBRP team will get in touch with you as soon as possible.
You will receive your detailed access instructions 1 days prior to arrival. If you’ve booked less than 1 days out from your arrival, you will typically receive the instructions within an hour of booking. In either case, this will come either through the booking platform or via email or SMS.
These instructions will include your access pin code to the smart lock or lockbox, directions to the property, a digital guidebook, local recommendations, and more.
During the high seasons (summer and winter), it is rare for units to be ready early. However, we do our best to accommodate requests for early check-ins.
While we are unable to make any guarantees, we will put in requests with our housekeeping team and alert you if the property is ready ahead of our usual 4pm check-in time.
As our staff needs adequate time to thoroughly clean and prepare the property, we often cannot accommodate checkouts later than our stated 10am checkout time.
However, if you contact us no later than 6pm the night prior to checkout, we will put in the request to our housekeeping staff and let you know if we can accommodate a late checkout.
Please contact us and we can sometimes make arrangements to store your belongings at our office until your unit is ready for check-in.
We do not allow people to send items directly to the rental prior to arrival.
If you need to send items prior to arrival, we ask that you send them directly to our offices — we are happy to receive, store, and deliver packages at a cost of $10/package.
Larger items, such as luggage or gear, will be charged at $40 / package.
Please address all packages to the following name and address:
NAME ON RESERVATION
Myrtle Beach Rental Pros L.L.C
505 Robert M Grissom Parkway, Myrtle Beach SC, 29577
When booking directly through our site, we have the following cancellation policy:
“Guests may cancel for free until 30 days before check-in. After that, guests may cancel before check-in and get a 50% refund, minus the first night and service fee.”
Please note your reservation is not confirmed until you have paid for your reservation.
Our cancellation policy varies by platform, so please review the details of your reservation if booking through another website.
Whether you are looking for a getaway exclusively for you or your family or are interested in an investment that produces an income stream, homes need care and attention. Working with a trusted local company like Myrtle Beach Rental Pros L.L.C to watch over your property will give you peace of mind that everything will be cared for, maintained, and ready for you or guests when they come to the Grand Strand.
In some cases, a property manager maybe legally necessary.
MBRP provides a wide-range of services, including vacation rental management and caretaking.
We also contract with local providers to arrange services such as landscaping, HVAC, Pool / Hot tub/ maintenance, and more.
For vacation rental management, MBRP collects 15% to 20% of rent received — the lowest rate in Teton Valley.
For Maintenance services, we offer a tiered plan so that you can select the service best suited to your needs.
For home cleaning, we calculate the cost based on the time it takes to clean the home.
Yes, Myrtle Beach Rental Pros L.L.C (MBRP) is owned by local residents. It is operated by all local staff. This means we are located a short distance from every property we work with, and we are well-connected to a variety of other local service providers.
More about us.
You may fill out the contact form on our website and we will get back to you as soon as possible.
Alternatively, you may call or text our office line at 843.8002512. Our usual office hours for owner relations are Monday thru Friday, 8am-4pm.
Myrtle Beach Rental Pros L.LC - Property Management, Vacation Rentals & Leasing, 505 Robert M Grissom Pkwy, Myrtle Beach, SC 29577, United States